It is Tribalsquare’s policy to maintain strict security and privacy practices to protect its systems and its customer data. Tribalsquare maintains compliance with U.S. State and Federal laws. Please visit our FAQ Page to learn more about how we help protect you and how you can help protect yourself against potential online fraud.
Anti-Spam & UCE Policy
Tribalsquare does not send out unsolicited commercial emails or any form of spam. If you have received what you believe to be spam, you may have received a spoofed email with forged headers.
Privacy & Personally Identifiable Information
Search engines may index publicly available information from your profile, such as your first name, that is searchable by anyone on the Internet. Search engines do not have access to any Personal Contact Information contained within the fields of a profile, some of which is available only to paid members of the Tribalsquare service. Personal Contact Information is defined as first and last name together, email address, phone number and physical street address. We also collect your credit card number if you make a purchase.
Uses of Personal Contact Information
Paid members may see your first and last name listed on your profile. You have the option of providing your phone number, which you may elect to display or not display to paid members; either families or care providers who are claiming to seek a working relationship with you as a result of your online registration. Your email address is not visible to anyone, except to those whom you directly send an email during the time you have a paid subscription. Your physical address is not revealed on the website. A map showing the location of your city or zip code is available and may be seen by registered users. No representations or warranties are made regarding the legitimacy of the claims of those who have paid for a membership subscription to contact you through Tribalsquare’s private messaging system which relies on your Personal Contact Information. You are urged to validate the identity of anyone who contacts you before making any commitments or arrangements. We do not sell, share, rent or trade personally identifiable information with third parties for their promotional purposes.
The information you provide during registration may also be used to enable us to process, validate and verify services or membership subscription purchases. We may also provide advertisers with aggregate – never individual – information about our member base and usage patterns. We may also use aggregated information to develop new features and services to better meet member needs.
Internally we may use aggregated and personally identifiable information to improve our marketing efforts, to statistically analyze site usage, to improve our content and product offerings as well as to customize our site’s content and layout. We believe these uses allow us to improve our site and better tailor your online experience to meet your needs.
We also may use personally identifiable information about you to deliver information to you that, in some cases, is targeted to your interests, such as Tribalsquare news, updates, and promotions. You may opt out of receiving such automated information services at any time select your email preferences and opt-out.
Updating/Accessing/Amending/Correcting Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, deactivate or delete it by making your desired changes on your My Account page or by contacting our Customer Support team by email, phone or U.S. mail.
Communications from the Site
As part of your registration you are agreeing to receive emails from the site and its members. While you may opt out from receiving certain types of emails, you may cease all emails from the site and its members by deactivating your profile or canceling your account. To remove unauthorized profiles, please send an email to firstname.lastname@example.org. We reserve the right to contact any member at any time regarding subscription renewals, profile deactivation, account cancellation and other membership-related problems or questions.
Special Offers and Updates
We will occasionally send you information on special services or promotions. You may receive these emails from us as part of your registration. Out of respect for your privacy, we provide you a way to unsubscribe. At the bottom of every Special Offer email, you will find an “Opt-out” link at the bottom, which if clicked, will remove your name from the list of recipients for future mailings of that type.
We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate or cancel your account.
Links to Other Sites
The security of your personally identifiable information is important to us. When you enter sensitive information (such as credit card number, drivers license number, national ID number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about how we help protect you and your privacy.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit our site. Tribalsquare does not store and only uses this information for the sole purpose of sending this one-time email.
We use third parties such as a credit card processing company to bill you for services. When you sign up for our service, we will share only that specific personally identifiable information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for promotional purposes.
Control of Your Password
You may not disclose your password to any third parties or share it with any third parties. If, despite the foregoing, you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.
We also may conduct occasional online surveys. If you choose to participate, you’ll be prompted to answer a series of online questions. Your responses are confidential and will be used for statistical analysis only; no information on an individual’s preferences will be shared with any outside organization.
Technologies such as: cookies, beacons, tags and scripts are used by Tribalsquare and our marketing and analytics partners. These technologies are used in analyzing trends, administering the site, tracking user’s movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you and site functionality.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact our Customer Support team by email, phone or U.S. mail. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.